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How do I choose a captive manager?

Two foundations decide whether a captive performs like an asset. Unified data, meaning everything about the captive is accessible and integrated with the parent company, and proactive management, a forward-looking approach that uses that data to keep the program improving. Choose a manager on those foundations, because they are hard to retrofit later. In practice, prioritize five things:

  • Lift. Your involvement should be strategic. Coordination and execution sit with the manager, not your team.
  • Visibility. Information on your schedule, not the reporting cycle's. A live view of financials, claims, and reserves.
  • Accounting. Accurate and timely records, so audits and filings are routine rather than events.
  • Strategy. A program that evolves as your business and its risks change, not a relationship centered on renewal.
  • Technology. Modern, repeatable workflows in one login, not email, spreadsheets, and PDFs.

Luzern walks each candidate through an interactive captive model on the platform to show what modern captive management looks and feels like.

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